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  • Can I change the currency displayed on your website?
    Our website displays prices in USD. While you can view prices in different currencies, all transactions will be processed in USD.
  • Do I need to pay customs duties and taxes for my order?
    Customs duties and taxes may be applicable depending on the laws of your country. Please check with your local customs office for more information.
  • Do you ship outside of the EU?
    Yes, we offer shipping to the USA and various other international destinations. If you want more in-depth you can check out our shipping policies.
  • Where is your company based?
    Mythos Keycaps is a Sweden-based company that specializes in selling high-quality keycaps for mechanical keyboards.
  • Are your keycaps compatible with all mechanical keyboards?
    Our keycaps are designed to be compatible with most standard mechanical keyboards. However, it's recommended to check your keyboard's specifications for compatibility before making a purchase.
  • What material are your keycaps made from?
    We offer keycaps made from a variety of materials, including ABS, PBT, and more. Each product listing includes information about the specific material used.
  • Are your keycaps backlit?
    Some of our keycaps are designed to be backlight-compatible. Check the product descriptions for details on backlight compatibility.
  • Do you provide tracking information for orders?
    Yes, we provide tracking information once your order has been shipped. You can use this information to track the status of your delivery.
  • How long does it take to process and ship orders?
    Order processing typically takes 1-2 business days. Once shipped, delivery time may differ depending on what country you are situated in. For more info check out our shipping policies.
  • How can I place an order?
    To place an order, simply add the desired keycaps to your cart on our website and proceed to checkout.
  • What is your return policy?
    We offer a 30-day return window for unused and undamaged products. Please review our Returns Policy page for detailed information.
  • What if my keycaps arrive damaged or defective?
    If your keycaps arrive damaged or with manufacturing defects, please contact us immediately with photos and order details. We will arrange a replacement or refund, as per our policies.
  • How do I initiate a return?
    To initiate a return, please contact our customer support team with your order details. They will guide you through the return process.
  • Do you offer assistance with keycap installation?
    While our keycaps are designed to be easy to install, we are always here to assist you. Feel free to contact us if you have any questions about installation. If you have purchased a keyboard + Keycaps and want them preassembled we can fix it for you for a minor fee.
  • How can I reach your customer support?
    You can reach our customer support team by going to our contact us page or via our email support@mythoskeycaps.com

Still Have Questions?

Our FAQ section provides answers to the most common questions. If you cannot find the answers you are looking for, you can reach out to us directly at support@mythoskeycaps.com and we will respond as quickly as possible.

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