Privacy Policy

Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://mythoskeycaps.com.

What personal information we collect and when we do it

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, when you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications) comments, feedback, product reviews, recommendations, and personal profile.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, shipping information (including country, street address, city, postcode/zip), contact information (including email address and phone number).

All transactions are processed through a gateway provider and are not stored or processed on our servers. This means that we cannot access your credit card information.

The information is required to complete an order. You can save your information to streamline your purchase next time you visit our webpage. By creating an account, the information is saved. Contact us at support@mythoskeycaps.com if you would like your account to be removed.

When subscribing to our newsletter we will store your email address. Subscription takes place either through forms on our site or integrations with other sites.

Our newsletters includes:

News about our company such as product releases
Promotional content such as discount codes
Greetings such as wishing a happy Christmas

For our email newsletter you can unsubscribe anytime by navigating at the bottom of any email we have sent you and click unsubscribe. Your email will then be removed from our list.

If you contact us either through our contact form or our Social Media Channels, including Instagram, Facebook, Twitter (X), TikTok and Youtube we will store the absolute necessary data to be able to respond to your inquiry, whether it be customer service or anything else.

How do we use your personal information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To be able to send out purchases you make on our site.
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To ask for ratings and reviews of services or products
To Communicate with you (live chat, email or phone inquiries)

We use the Device Information that we collect generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

How do we store, share and disclose your personal information?

We may share your personal information with third-party service providers, such as shipping companies, website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users. This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can read more about how Wix.com uses your Personal Information here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

International Transfer

Mythos Keycaps operates globally so it is necessary to transfer your information internationally. In those cases, your data may be transferred to another country.

How do we use cookies and other tracking tools?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Essential Cookies
These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled. These makes it possible to add items to our cart. The cookies contain information about the cart, changes to an existing cart and a unique ID to connect a user to a cart which is stored in the database.
Functionality cookies
These cookies collect data to remember choices users make to improve and give a more personalised experience. This includes information saved so that you do not have to type in the same information again and save your preferences for future visits.
Analytics cookies
These cookies save information on how our website is being used. For example, which pages that are frequently visit and where error occurs.
Marketing cookies
We also use cookies to be able to target marketing and provide with ads that are relevant to the user. It also makes sure that the same person does not see the same ad to many time and to measure ad performance. This information can be shared with Facebook/Google/TikTok for marketing purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you also disable essential cookies some function may stop working.

If you would like to enable cookies that we use but disable third-party tracking, you can do that separately by choosing which one you would like to disable. Disabling these preferences means that we won’t be able to give you a personalized experience. However, you will still be able to use our site.

We reserve the right to modify, add to, change, or update this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to this policy, we will notify you on the website that it has been update.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, you can reach us for support at support@mythoskeycaps.com.