Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@mythoskeycaps.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@mythoskeycaps.com.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

​

International Returns & Exchanges

Due to logistical issues we do not have the capability to automatically handle international returns outside of EU at this time. If you placed an order internationally outside the EU and would like to return your purchase for a refund/exchange follow the instructions listed below:

​

1. If your package has been opened repackage your order to best match how it was originally received to ensure no products will be damaged upon return/exchange.

​

2. Address and ship your return/exchange to the following address.
Vallgatan 1B

93732 Burträsk
Sweden

​

3. Contact and notify support@mythoskeycaps.com of your international return. Provide your original order number pertaining to the return/exchange along with the tracking number of the return/exchange shipment.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.